MEET OUR TEAM

We often reflected over the years that we lacked a steady and constant supply of witty innuendo and classic 1980s sitcom humour that could brighten our days. Then, along came Rachel! Rachel cares deeply about every aspect of home moving, genuinely cares about the clients she meets, and truly cares about the outcome of each transaction. We feel privileged to have her as part of our team, and indeed, our customers are equally fortunate.

Rachel is one part, alongside Donna and Sarah, of the finest management team this company has ever had the pleasure to employ. Although she is frequently bemused by modern technology—whether it’s toasters, calculators, or doorbells—her dedication and warmth more than make up for any technical confusions.

Resident office cutie-pie, mad cat lady, and wannabe adopter of every stray animal on planet earth.

‍Donna has been crucial to the success of M&G. 90% of her time nowadays is spent managing client accounts and on office admin. However she can still be found managing M&G’s work diary and dealing with M&G’s customers on the front line during busy periods. She's not shy of getting out and performing home moves too.

‍All paperwork is processed through Donna. She also operates the same administration role for our parent company MelvynJohn Ltd. She’s a busy lady!

‍Donna has performed home moves, and performed them well. Indeed she’s been known to work as fast, and as hard out on the vehicles as any of the removals operatives. She knows the industry inside and out. When she offers advice about moving home, it is worth listening to!

‍If you’re a self storage customer, you’ll definitely be liaising with Donna at some point.

‍M&G would not be where it is today without her input. It is no exaggeration to say that the M&G of today simply wouldn't exist without Donna. And by 'wouldn't exist' we really do mean it!

Quick, witty, and sharp, Short on patience and can be slightly irritable at times. More importantly, she is an invaluable and crucial asset to M&G.

Sarah’s remarkable efficiency, clear logic, relentless ruthlessness, and impressive speed form a critical element of our office operations. She deeply understands the M&G ethos and is fully committed to exceptional customer care, consistently applying these skills every single day for the benefit of our clients.

Alongside Donna and Rachel, Sarah makes up one of the finest management teams this company has ever had.

One day, she might just stick a knife in Matt.

Liv is our newest office recruit – she’s truly fabulous and has settled in seamlessly from day one. She is already proving herself by expertly overseeing our social media channels, in addition to efficiently handling the usual enquiries that come through. We are absolutely thrilled and proud to have Liv as a valued member of the M&G team.

Senior Surveyor, and annoyer of many here, yet also heavily responsible for the firm you see before you. Never happy with pretty much anything, always demands too much, and it's never delivered quick enough. Nothing is ever good enough in his eyes, pushing everyone to achieve the highest standards. Yet, he turns up at customers' homes as the most charming, considerate, well-educated, and empathetic man on the planet.

Matt wants correct outcomes, but for the man who has his uniform emblazoned boldly on the back with 'WITHOUT HAPPY CUSTOMERS WE'RE F&*KED,' would you really expect anything less? His relentless drive ensures our success and customer satisfaction are never compromised.

In his first few weeks with us, it feels as if Jack has always been a part of the team! His seamless integration and positive attitude have made for a truly great start.