Important Information
Understanding the Logos
When gathering quotations for your move, youโll see a lot of different logos - youโll speak to a lot of companies who bombard you with the importance of various images on their literature. We may not be members of the RHA (the Road Haulage Association), but thatโs because it has literally NOTHING to do with Home Moving.
We are in fact members of Logistics UKโฆ.but you donโt need to know that as it isnโt relevant to moving home or office!
Donโt be hoodwinked. The logos that matter are the ones belowโฆ
British Association of Removers (BAR)
BAR membership is a trusted mark of quality for home movers. Accredited companies meet strict standards for service, training, insurance, and complaintsโgiving you confidence that your move is in safe, professional hands. Their Code of Practice is approved by the Chartered Trading Standards Institute, offering added protection and peace of mind.
Chartered Trading Standards Institute (CTSI)
CTSI helps protect consumers and promote fair business across the UK. Its approved code logosโlike the one used by BAR-accredited moversโshow that a company meets high standards for honesty, safety, and customer service. CTSI also works to tackle scams and unsafe practices, ensuring businesses operate ethically and customers are treated fairly.
BAR Advanced Payment Guarantee
This logo means your advance payment is protected when you book with a BAR-accredited mover. If the company goes out of business before your move, the BAR Advanced Payment Guarantee ensures you wonโt lose your money. Itโs an extra layer of financial securityโautomatically included with BAR membershipโthat gives you confidence and peace of mind when planning your move.
Furniture & Home Improvement Ombudsman (FHIO)
This logo shows that the company is a member of the independent, government-approved Furniture & Home Improvement Ombudsman. It means customers have free access to a fair, impartial dispute resolution service if something goes wrong. FHIO membership also signals a commitment to high standards, transparency, and consumer protectionโgiving you added confidence when choosing who to trust with your home.